Terms and Conditions

TERMS OF USE — MAVIDA

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This website is operated by MAVIDA . The terms “we,” “us,” and “our” refer to MAVIDA. By accessing the [storemavida.com] website or making a purchase, you agree to be bound by these Terms of Use (the “Terms”), including the policies and notices accessible via hyperlinks (including our Privacy Policy and Returns Policy ).
Our store is hosted by Shopify Inc. , which provides us with the e-commerce platform that allows us to sell our products and services to you.

1) Acceptance of the Conditions

By visiting the Site and/or purchasing from MAVIDA, you are using our "Service" and agree to these Terms. If you do not agree to these Terms, do not use the Site. We may update these Terms at any time by posting a new version on this page. Your continued use of the Site constitutes acceptance of the changes.

2) Terms of use of the shop

  • You declare that you have reached the age of majority in your country/region of residence and authorize, where applicable, minors under your care to use this Site.

  • You agree not to use our products for illegal purposes, nor to violate applicable laws (including copyright laws).

  • You agree not to transmit any worms/viruses or any code of a destructive nature.

  • Any violation of these Terms may result in the immediate termination of your access to the Service.

3) General conditions

We reserve the right to refuse service to anyone, at any time and for any reason.
You understand that your content (excluding credit card details) may be transferred unencrypted over various networks and may be subject to technical adaptations. Payment information is always encrypted during transmission.
Without written permission from MAVIDA, you may not reproduce, copy, sell, resell or exploit any part of the Service.

4) Accuracy, completeness and timeliness of information

The content of this Site is provided for informational purposes only . We do not guarantee that the information is accurate, complete, or up-to-date. You use this information at your own risk . We may modify the content at any time without obligation to update it.

5) Changes to the Service and Prices

Our product prices are subject to change without notice.
We may modify, suspend, or discontinue all or part of the Service at any time. We will not be liable to you or any third party for such modifications.

6) Products or services

Some products/services may only be available online and in limited quantities . Their return/exchange is subject to our Returns Policy .
We have done our best to accurately display the colours/images of the products, but we cannot guarantee the exact rendering on your screen.
We may limit the sale of our products/services to any person, region, or jurisdiction, and limit quantities . Descriptions and prices are subject to change without notice.
We do not guarantee that the quality of the products/services/information will meet your expectations or that errors in the Service will be corrected.

7) Accuracy of billing and account information

We reserve the right to refuse any order and/or limit/cancel quantities purchased per person, household or order (including orders using the same account, card or address).
In case of modification/cancellation, we will attempt to inform you via the email, billing address or telephone number provided.
You agree to provide accurate, complete and up-to-date information for your purchases and account (email address, card numbers/expiry dates, etc.) so that we can complete your transactions.

8) Third-party tools and services

We may give you access to third-party tools provided "as is" and "subject to availability", without warranty or endorsement.
Your use of these tools is at your own risk and you must accept the terms and conditions of the relevant third-party providers.
New features or resources may be offered at a later date and will also be subject to these Terms.

9) Third-party links

Some content, products, and services accessible through our Service may include third-party elements. Links on the Site may redirect you to sites that are not affiliated with MAVIDA.
We are not responsible for the review, accuracy, content , or availability of these sites, nor for any damages or losses related to the purchase or use of third-party goods/services. Please carefully review their policies and practices before making any transactions.

10) Comments, feedback and other submissions

If you send us comments, ideas, suggestions or other content (collectively, " Comments "), you grant us the worldwide, royalty-free and non-exclusive right to modify, copy, publish, distribute, translate and use such Comments in any media, without any obligation of confidentiality, compensation or response.
We may remove any content that we deem illegal, offensive, defamatory, obscene, or infringing on intellectual property rights.
You guarantee that your Comments do not violate any third-party rights , contain no illegal, offensive, or obscene content, nor do they contain any viruses or malicious code. You may not impersonate anyone or mislead as to the origin of the Comments. You are solely responsible for the content and accuracy of your Comments.

11) Personal information

The collection and use of your personal data on our store is governed by our Privacy Policy (see the "Privacy Policy" page of the Site).

12) Errors, inaccuracies and omissions

Information on the Site or Service may contain typographical errors , inaccuracies or omissions (descriptions, prices, promotions, shipping costs, delivery times, availability).
We reserve the right to correct these errors, change/update information or cancel orders if any information is inaccurate, at any time, including after the order has been placed.

13) Prohibited uses

In addition to other prohibitions, you are prohibited from using the Site or its content:
(a) for illegal purposes; (b) to solicit others to perform illegal acts; (c) in violation of applicable laws/regulations; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, defame, discriminate; (f) to submit false or misleading information; (g) to upload/transmit viruses or malicious code; (h) to collect/track the personal information of others; (i) to spam, phish, hijack a domain, or perform unauthorized crawling/scanning; (j) for obscene/immoral purposes; (k) to circumvent the security measures of the Service or any related site.
We may terminate your use of the Service for any violation.

14) Exclusion of warranties and limitation of liability

We do not guarantee that the use of the Service will be uninterrupted, fast, secure or error-free , nor that the results will be accurate or reliable.
You agree that we may withdraw the Service for indefinite periods or cancel it at any time, without notice.
The Service and all products are provided " as is " and " subject to availability ", without express or implied warranties (merchantability, fitness for a particular purpose, durability, title, non-infringement).
MAVIDA (as well as its directors, employees, affiliates, agents, suppliers, service providers) cannot be held liable for any direct/indirect damages (loss of profit, revenue, data, savings, replacement costs, etc.) resulting from your use of the Service or products, even if the possibility of such damages has been indicated.
In some jurisdictions that do not allow limitations on the exclusion of liability for indirect/consequential damages, our liability will be limited to the maximum extent permitted by law .

15) Compensation

You agree to indemnify, defend and hold harmless MAVIDA, its affiliates, partners, officers, employees, agents, contractors, suppliers and service providers from and against any and all claims, demands, liabilities, losses, costs or expenses (including reasonable attorneys' fees) arising out of:

  • your violation of these Terms;

  • your violation of any law or the rights of a third party;

  • your misuse of the Site/Service.

16) Dissociability

If any provision of these Terms is deemed invalid or unenforceable , it shall nevertheless be enforceable to the extent permitted , and the invalid part shall be deemed severed without affecting the validity of the remaining provisions.

17) Termination

Obligations arising before the termination date survive that date.
These Terms are effective until terminated by either you or us. You may terminate them by ceasing to use the Site. We may also terminate your access if we believe you have breached any of their provisions.

18) Entire agreement

The fact that we do not require strict execution of a provision does not constitute a waiver .
These Terms, together with the policies published on the Site, constitute the entire agreement between you and MAVIDA and supersede any prior agreements.

19) Applicable law and jurisdiction

These Terms and Conditions are governed by French law . Any dispute will be submitted to the competent courts within the jurisdiction of our registered office, subject to any mandatory rules applicable.

20) Changes to the Terms and Conditions

You can consult the most recent version of these Terms at any time on this page. We reserve the right to update, modify, or replace all or part of the Terms by posting updates on the Site.

21) Coordinates

For any questions regarding the Terms of Use:
📧 help.mavida@gmail.com
📍 74000 Annecy, France